Connecticut Lemon Law Complaint Form

Step 1. One of the most important factors involved in a successful lemon law dispute is organization. It is highly recommended that a vehicle owner always keep a tidy filing system for a major purchase like a motor vehicle. However if this is not the case, one should be set up the moment a recently purchased vehicle begins exhibiting performance issues.

Step 2. It is imperative that consumers keep track of occurrences in vehicle ownership. This can be done via a written log. Since, anything may be relevant this log should be as complete as possible and should contain dated entries that are updated as events occur.

Step 3. At one point, a vehicle owner will have to contact a manufacturer, dealer, or manufacturer authorized dealer to inform them of the warranty noncompliance. This should be done whether serious performance issues exist or if they may exist in the future. This initial contact should be a written complaint and sent via registered mail with a return receipt request.

Step 4. The Connecticut Lemon Laws will only allow a vehicle owner to wait so long before they are allowed to require a Connecticut Lemon Laws remedy. If the vehicle’s warranty nonconformity resists multiple repair attempts or is inaccessible due to any of these attempts for an unreasonable amount of time then a vehicle owner should issue a Final Notice to Repair, Replace, or Repurchase. This will give the responsible party one final chance to permanently fix the warranty malfunction or effect compensation. This is a time sensitive document and should be sent though registered mail with a return receipt request.

Step 5. The manufacturer or dealer may strongly disagree with the vehicle owner’s assessment and the consumer may need to take stronger measures. Before doing this, they must consult their warranty agreement. If there is a 16 C.R.F. 703 compliant arbitration or dispute settlement process in place in which the manufacturer participates in listed, the vehicle owner must enroll and participate in this process.

Step 6. If all else fails and the vehicle owner wishes to resolve the issue without entering a costly lawsuit they may seek arbitration from the Automobile Dispute Settlement Program (run by the Department of Consumer Protection).