Georgia Lemon Law For New Vehicles
The Georgia Lemon Law was enacted in order to protect consumers’ rights if they have purchased or leased a new vehicle and must deal with an uncooperative manufacturer of that Vehicle. The Georgia Governor’s Office of Consumer Protection is mandated in any disagreement or the official filing of a lemon.
Qualifications
The Georgia Lemon Law will apply to:
- New Vehicles for the first two (2) years or twenty four thousand (24,000) miles (whichever limit is reached first).
- A new car or truck under ten-thousand pounds (10,000 lb.) that has been purchased or leased.
- The motor vehicle area of an RV (not the living area).
Malfunctions
The New Vehicle is covered under the lemon law if:
- Three (3) attempts have not corrected issues dealing with use, value, or safety issues.
- One (1) attempt has not repaired an issue which may risk serious injury or death.
- The vehicle has been inoperable for thirty (30) days or more as a result of the malfunction or attempted repair.
Compensation
The Manufacturer may have to:
- Replace the vehicle.
- Accept the return of the vehicle and issue a full refund.
- May have to reimburse for repairs and incidental results of the defect causing the vehicle to be inoperable (towing charges, needing alternate transportation, etc.).
How To File
1. Make copies of all relevant documents concerning the purchase (i.e. Vehicle Bill of Sale, Manufacturer’s Certificate, Any paperwork regarding inspections or tests required by the state).
2. Keep a written journal of the defect’s existence. This should include documentation of dates, times, vehicle performance, witnesses in a journal at the time of occurence.
3. Contact the dealer and seek a resolution to the problem. This should be done with a certified letter requesting a return receipt.
4. Document any repairs made in an attempt to repair the defect and any repairs necessary as a result of the defect.
5. If unsuccessful one may file for a request for arbitration with the Georgia Governor’s Office of Consumer Protection or the Better Business Bureau.
6. If arbitration has not resulted in a positive outcome one may engage in a civil suit.
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